Wix Integration
Review the feature-gated Wix OAuth and webhook implementation, shipment operations, SaaS-direct notifications, and current preview limitations.
Availability: Wix support is implemented behind a feature flag, but direct Wix onboarding in the OrderTrackify dashboard is currently labelled Coming soon. Use an authorised app installation link supplied by OrderTrackify; production availability depends on the deployment.
Architecture at a Glance
The API supports Wix OAuth, encrypted access/refresh tokens, and a feature-gated webhook normalization path. Once a shipment exists, the shared carrier worker polls it and sends eligible Wix customer email directly through SES.
Production blocker: Keep Wix disabled until signed-token verification passes end-to-end fixtures from Wix.
Articles
- Getting Started with WixUnderstand the feature-gated Wix OAuth and webhook integration, its current preview availability, and what must be configured before a store…→
- RequirementsThe Wix integration requires a Wix eCommerce site, an OrderTrackify account, and access to the feature-gated Wix app. New OrderTrackify acco…→
- Connect Your StoreWix connection uses OAuth 2.0 through the authorised app installation URL. Direct Wix onboarding in the SaaS Stores screen is currently mark…→
- Connection TroubleshootingResolve common connection issues between your Wix store and OrderTrackify. Covers OAuth permission errors, order sync delays, webhook delive…→
- Wix Setup OverviewFor a feature-enabled Wix store, configure hosted tracking branding, notification catch-up, and shared dashboard settings after OAuth connec…→
- General SettingsReview the shared dashboard controls available to a connected Wix store. Order ingestion is webhook-driven, while carrier polling cadence an…→
- Tracking PageConfigure the shared OrderTrackify-hosted public tracking experience from Dashboard → Tracking Page. Each customer URL contains a unique opa…→
- Email NotificationsOrderTrackify sends Wix customer shipment notifications directly through Amazon SES. Catch-up protection suppresses historical, superseded, …→
- Order Management OverviewFor a feature-enabled Wix store, supported webhook events can create or update orders and shipments; historical import and fallback order po…→
- Order SyncThe feature-gated Wix webhook receiver normalises supported order and fulfilment events. Historical import and recurring fallback order poll…→
- Shipment TrackingView and manage all tracked Wix shipments from a unified dashboard. Filter shipments by status (pending, in transit, delivered, exception), …→
- Customer Experience OverviewFor a feature-enabled Wix store, eligible shipment changes can trigger SaaS-direct email with an opaque hosted tracking link and merchant br…→
- Branded Tracking PageEach Wix shipment uses a unique opaque OrderTrackify-hosted URL that can display configured branding, current state, timeline, and optional …→
- Wix AnalyticsMeasure median and P90 delivery time, on-time and first-attempt delivery, live shipment risk, carrier and destination performance, exception…→