WooCommerce Plugin
Install and operate OrderTrackify for WooCommerce 1.1.55, including connection, tracking, quota/access visibility, plugin-delivered notifications, customer pages, monitoring, and integrations.
Architecture at a Glance
The WooCommerce plugin pushes merchant-scoped orders and tracking numbers to the OrderTrackify control plane. The SaaS polls carriers and returns status changes, while the plugin owns all WooCommerce customer email and SMS delivery on the merchant's WordPress infrastructure.
Plan and Access Visibility
The plugin caches the account's plan, current allowance usage, reset date, and shipment-access state for five minutes. Quota or billing holds are shown only to merchants as local processing state and link to SaaS billing; they never replace a genuine carrier status or appear on a customer tracking timeline.
Dashboard Analytics
The WooCommerce dashboard keeps selected-range operational KPIs and status percentages separate from its zero-filled rolling 12-month shipment chart and all-time carrier, destination, and carrier-performance panels. Percentages use whole-number largest-remainder allocation so every non-empty status mix totals exactly 100%. Top destinations use each order's shipping country, falling back only to its billing country when no shipping country exists. The plugin retains that country on local shipment rows and repairs older rows in small, throttled batches, so the local fallback remains useful during a brief SaaS interruption without requiring a re-import.
Plan Lifecycle
The account strip distinguishes trial end, paid renewal, scheduled cancellation, inactive access, and payment issues. Trial and unsubscribed accounts link to Upgrade to Pro; active or ending paid subscriptions link to plan management.
Current Release
This guide documents plugin 1.1.55, WordPress 6.0+, WooCommerce 7.0+, PHP 7.4+, HPOS support, seven SMS providers, 11 WooCommerce shipment emails, the native/third-party tracking sources, quota/access visibility, resilient connection checks, and the operational OrderTrackify admin cockpit.
Articles
- Getting Started OverviewGet up and running with OrderTrackify for WooCommerce in under 10 minutes.→
- RequirementsOrderTrackify 1.1.55 requires WooCommerce 7.0+, PHP 7.4+, WordPress 6.0+, HTTPS, and an OrderTrackify account. New accounts include a 15-day…→
- InstallationUpload the ordertrackify-for-woocommerce folder to /wp-content/plugins/, or install via the WordPress plugin screen. Activate through the Pl…→
- Connect Your StoreOpen OrderTrackify → Settings and use the one-click authorisation flow. WordPress exchanges a short-lived callback code plus its locally ret…→
- Connection TroubleshootingCommon connection issues: SSL certificate errors, REST API disabled, firewall blocking, incorrect permalinks. Check your WordPress REST API …→
- Setup OverviewUse the operational dashboard and Settings sections to verify connection, tracking page, notification, integration, cron, and data health.→
- General SettingsConfigure tracking-data sync and safe all-parcels WooCommerce order completion while keeping customer delivery responsibilities clear.→
- Tracking PageChoose Redirect or Embed, validate the selected shortcode page, preview its destination, or create and repair the page from plugin Settings.→
- Email NotificationsReview accessible status rows in OrderTrackify → Notifications while retaining WooCommerce email settings as the canonical editor for all 11…→
- Email CustomiserUse WooCommerce’s built-in email template settings for the logo, header alignment, font family, footer text, and colour palette shared by Or…→
- SMS NotificationsConfigure one of seven plugin-delivered providers, verify required fields without exposing saved credentials, and edit operational shipment …→
- Admin NotificationsConfigure local WooCommerce health digests and use the SaaS preferences link for merchant-wide SES alerts without creating duplicate deliver…→
- Diagnostics & DataInspect local table and scheduler health, find unresolved carriers, manage retention and historical import, and export a redacted support re…→
- Twilio IntegrationConfigure Twilio with an Account SID, Auth Token, and From Number under OrderTrackify → Notifications.→
- Vonage IntegrationConfigure Vonage (formerly Nexmo) as your SMS provider. Enter your API Key, API Secret, and Brand Name.→
- ClickSend IntegrationConfigure ClickSend as your SMS provider. Enter your Username and API Key from the ClickSend dashboard.→
- MSG91 IntegrationConfigure MSG91 as your SMS provider. Enter your Auth Key and Sender ID from the MSG91 dashboard.→
- SMSAlert IntegrationConfigure SMSAlert with an API Key and Sender ID under OrderTrackify → Notifications.→
- Fast2SMS IntegrationConfigure Fast2SMS with an API Authorization Key, Sender ID, and Route under OrderTrackify → Notifications.→
- WhatsApp BusinessConfigure WhatsApp with a Phone Number ID, access token, approved template name, and template language under OrderTrackify → Notifications.→
- Shipment Management OverviewManage shipments from your WooCommerce admin with tracking columns, bulk actions, and a dedicated shipment table.→
- Orders List & Tracking ColumnAdd tracking with the searchable canonical carrier selector, Auto-detect, or a Custom provider, and use the HPOS-compatible Orders column an…→
- Shipment TableView carrier status separately from merchant-only quota or billing holds. Filters, access-aware refresh actions, WP-Cron sync, and billing l…→
- Bulk ActionsSelect shipment rows and queue an immediate refresh, or export the current filtered shipment view as CSV from OrderTrackify → Shipments.→
- Customer Experience OverviewGive your customers a premium post-purchase experience with My Account tracking and tracking shortcodes.→
- My Account TrackingCustomers can view shipment tracking directly from their WooCommerce My Account page. Shows status timeline, carrier info, and estimated del…→
- Tracking ShortcodePlace [ordertrackify_tracking] on a published page, then designate that page in plugin Settings so Embed-mode tracking links open a responsi…→
- Integrations OverviewConnect OrderTrackify with your marketing automation tools — Klaviyo, Omnisend, and AutomateWoo.→
- KlaviyoSecurely configure the Klaviyo shipment-event integration from the plugin Integrations section without exposing its saved credential.→
- OmnisendSecurely configure the Omnisend shipment-event integration from the plugin Integrations section without exposing its saved credential.→
- AutomateWooWhen AutomateWoo is active, the plugin registers an OrderTrackify — Shipment Delivered trigger for delivered-shipment workflows.→
- Proactive Monitoring OverviewMonitor your shipments proactively with late shipment alerts, exception alerts, and on-hold monitoring.→
- Late Shipment AlertsA daily plugin task can email the WordPress administration address about active shipments older than the selected threshold, with delivery-a…→
- Exception AlertsAutomatic alerts when a carrier reports a shipment exception — weather delay, customs hold, or other issue. Review and act on exceptions fro…→
- Shipment Attention MonitoringMonitor canonical exception, failed-attempt, pickup, and stale-shipment conditions without inventing a separate carrier on-hold status.→
- Notification LogsAudit local email, SMS, and system outcomes by channel, result, or order, with configurable automatic retention and confirmed pruning.→