Availability: Wix support is implemented behind a feature flag, but direct Wix onboarding in the OrderTrackify dashboard is currently labelled Coming soon. Use an authorised app installation link supplied by OrderTrackify; production availability depends on the deployment.

Webhook-driven Ingestion

The public Wix webhook endpoint hands events to the platform synchronization service, which normalizes supported order and fulfilment data into merchant-scoped OrderTrackify orders and shipments.

Current Boundaries

No historical import is run when OAuth completes, no recurring Wix order poll fills missed events, and webhook registration is an external app/deployment configuration responsibility. Test event delivery before relying on the integration.

After Ingestion

Once a tracking number creates a shipment, carrier polling and the canonical state machine are shared with other platforms. Eligible Wix customer shipment emails are then sent directly through SES.