Availability: Shopify support is implemented behind a feature flag, but direct Shopify onboarding in the OrderTrackify dashboard is currently labelled Coming soon. Use an authorised app installation link supplied by OrderTrackify; production availability depends on the deployment.

Connection Flow

The supported flow starts from the Shopify app installation URL, not the disabled Add Store → Shopify card in the SaaS dashboard. Shopify signs the OAuth callback, and the API encrypts the resulting access token at rest with AES-256-GCM.

Provisioning

The embedded app sends a signed provisioning request containing the shop domain, access token, granted scopes, shop email, and shop name. The API creates or links the merchant and store without a WooCommerce-style heartbeat.

Initial Import

Provisioning fetches up to 50 recent fulfilled or partially fulfilled orders. It is a bounded import—not a guaranteed 90-day history—and subsequent changes are webhook-driven.