General Settings
Configure tracking-data sync and safe all-parcels WooCommerce order completion while keeping customer delivery responsibilities clear.
Open Settings
Use OrderTrackify → Settings. General, Tracking Page, Integrations, and Diagnostics & Data keep configuration separate from the operational dashboard.
| Setting | Default | Effect |
|---|---|---|
| Automatic tracking-data sync | Enabled | Pushes an order only after a recognised tracking number is available. A compatibility filter can narrow status-change triggers, but the plugin intentionally has no duplicate status-selector UI. |
| Complete after delivery | Disabled | Completes only after every tracked parcel is delivered and never reopens a terminal order. Carrier returns never trigger WooCommerce refunds. |
Tracking destination is configured in Tracking Page; log retention and maintenance live in Diagnostics & Data.
Connection Truth
A saved key alone does not mean the connection is healthy. The plugin distinguishes disconnected, checking, connected, and degraded states and provides connect, disconnect, and SaaS store-management actions.