Customer View

For orders owned by the signed-in customer, the WooCommerce My Account order view can show tracking numbers, carrier information, the current state, and a link to the configured tracking destination.

Tracking Destination

Redirect mode opens the SaaS-hosted opaque link. Embed mode opens the selected WordPress shortcode page. The same routing rule is used by order-list tracking links.

Troubleshooting

If tracking is absent, confirm the order contains tracking data from a supported source, has synced successfully, and belongs to the current customer. Then check the OrderTrackify shipment row and connection status.